【每日一問(wèn)】亞馬遜因操作評(píng)論賬號(hào)被關(guān)閉要怎么申訴?

相信至去年新政以后，不收賣(mài)家都收到過(guò)亞馬遜操作評(píng)論警告郵件或者直接被封!那么亞馬遜所說(shuō)的操作評(píng)論僅僅是指刷單嗎?因操作評(píng)論賬號(hào)被關(guān)閉要怎么才能申訴回來(lái)?歡迎有類似經(jīng)歷賣(mài)家朋友補(bǔ)充問(wèn)題，分享經(jīng)驗(yàn)結(jié)果！或者掃描下方二維碼看看大賣(mài)是怎么申訴！

亞馬遜亞馬遜 A9 亞馬遜 vendor express 評(píng)論賬號(hào) 申訴

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Julissa

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這說(shuō)的是我嗎？
?Hello,

We recently contacted you about product review manipulation. Because you are still manipulating product reviews, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

You can view previous messages on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... ry.htm). To learn more about this policy, search for "Prohibited Seller Activities and Actions" in Seller Central Help.

To sell on Amazon.com, please reply to this message with the following information:

-- A detailed description of all methods you used to post or obtain customer reviews that are prohibited by Amazon policies.

-- Contact information (name, email address, website, etc.) for any third parties you engaged to obtain prohibited reviews.

-- Identifying information for any customer accounts you or a third party used to post prohibited reviews.

-- List of any prohibited reviews remaining on the Amazon site.

-- A plan that explains how you will prevent product review manipulation in the future.

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for about 90 days, but funds could be held longer.

For help creating your plan, search for "Appeal the restriction or removal of selling privileges" in Seller Central Help.

We look forward to hearing from you.

Sincerely,

Seller Performance Team

Amazon.com

http://www.amazon.com
?
最近刷的很少，有發(fā)郵件催評(píng)、有差評(píng)的時(shí)候會(huì)找客戶說(shuō)退款或者重新送一個(gè)，讓客戶修改差評(píng)這樣。催評(píng)和改評(píng)算是操縱評(píng)論嗎？