Product Compliance Team指出產(chǎn)品不合格和安全問題,listing被block怎么破?

收到亞馬遜小紅旗如下,被Block這款產(chǎn)品賣的還可以,在美國站已經(jīng)賣了3W只了,在歐洲才賣了500只得時候收到了……

Product Compliance Team 的通知指出產(chǎn)品不合格和安全問題..有解決的方法嗎?!

Dear Seller,?

We are writing to let you know that product(s) you have offered for sale on the Amazon.co.uk Marketplace have been removed due to potential non-compliance/safety issue.?

Due to the non-compliance/safety issue, you must not relist offers for the above Affected Products on the Amazon.co.uk Marketplace. You will not be penalised for the first-time removal of these listings. However, we prohibit re-listing products on the Amazon.co.uk Marketplace once it is brought to your attention that sale of those products is not permitted.?

Please note all pending customer orders will be cancelled, and you should not seek to ship any pending orders for this product yourself. If you are a Fulfillment by Amazon (FBA) Seller, you will be temporarily unable to create a removal order for the Affected Product(s) for a period of 30 days. After 30 days please create a removal order in Seller Central to arrange for the removal or disposal of any Affected Products in our Fulfillment Centers. If you are unable to create a removal order after 30 days, please contact Seller Support for assistance.?

Thank you for your attention to this matter.?

Regards,?

Product Compliance Team?
Amazon.co.uk?
www.amazon.co.uk?

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message?
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挖掘海量數(shù)據(jù),第一時間反映跨境電商行業(yè)的熱門風向,為跨境客戶提供真實客觀的市場決策依據(jù)。

perilla

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這樣引起重視了,小心銷售權(quán)被亞馬遜給移除了……
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最好明確到具體的原因,是因為跟賣、ODR不合格,還是其他原因,切忌找一堆跟封店無關(guān)的原因。
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提出具體改進建議。您準備通過哪些改進措施來解決導致封賬號的原因,如何做,什么時間可以完成。
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未來銷售計劃。針對已經(jīng)出現(xiàn)的問題,未來如何規(guī)避,如何徹底解決問題。
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注意事項:
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1.盡可能具體詳細、真誠。不要用別人給出的模板,因為每個問題都是不同的。
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2.盡可能數(shù)據(jù)化每個細節(jié)。
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3.引用導致封賬號的相關(guān)政策證明已經(jīng)理解政策并且以后嚴格遵循。
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4.準備一個詳細的未來計劃方案,確保這個計劃可以執(zhí)行。
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菲菲

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認真看郵件,產(chǎn)品兼容性和安全性認證沒有過。

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